Ship Point Digital and Consulting
LLC · Yorktown, Virginia
The Coleman Bridge over the York River at Riverwalk Landing in Yorktown, Virginia, with a historic cannon in the foreground
Veteran-Owned · Rooted in Yorktown, Virginia

Service defined our past. Solving your toughest projects defines our present.

Rooted in Yorktown, Virginia, Ship Point Digital and Consulting LLC brings decades of high-level leadership and disciplined project management home.

Service
Retired Army Sergeant First Class
Experience
20+ years delivery
Based in
Yorktown, VA
Contact
Online request form
Who we are

Your end-to-end technology partner

Small businesses, nonprofit organizations, property management firms, and community associations frequently face complex technology projects—like upgrading physical security systems, switching software platforms, or building a secure website—yet they rarely have the time, desire, or budget to hire a full-time project manager.

We bridge that gap. We act as your dedicated project partner, making the technical plain and clear. Whether you need us to keep third-party technology vendors accountable on a system rollout, lead a major project from start to finish, or build and maintain a secure website from scratch, we bring structure, clarity, and peace of mind to every phase of work.

Ship Point Digital and Consulting LLC is your end-to-end technology partner — delivering turn-key digital solutions from domain setup and custom website design to secure hosting, consulting, development, and implementation for startups, local organizations, and small businesses, built on battle-tested discipline, senior-level Agile governance, and enterprise-grade IT expertise.

“We bridge the gap between complex technical systems and everyday business operations. Whether you need a secure web presence, an expert owner’s representative to oversee physical-digital security integrations like access control, or senior Agile governance for major enterprise development initiatives, we bring Fortune 500 discipline directly to your mission.”

The Ship Point position

Three services, one standard of execution

The full detail — scope, packages, and a case study — lives on the Services page. Here is the short version.

For local organizations

Turn-Key Digital Infrastructure & Web Presence

Domain, DNS, Google Workspace, secure website design, and ongoing maintenance — a modern digital front door, established from scratch and looked after.

See this service →
For property managers & associations

Technical Integration & Vendor Advocacy

An owner’s representative on your side of the table for complex platform integrations — requirements, vendor coordination, credentialing, and handoff.

Read the access control case study →
For regional & enterprise teams

Scalable Agile Governance & Project Management

Senior Scrum Master oversight, Jira and Confluence governance, and release coordination — ad-hoc for nonprofits, strategic for enterprise programs.

See this service →

The experience behind the work

Six years on active duty, retirement from the Virginia Army National Guard, and 20+ years of enterprise delivery — told chapter by chapter on Our Story.

Read our story
Chapter by chapter

One career of support, told in order

Ship Point Digital and Consulting LLC is a veteran-owned, Yorktown, Virginia company built on one idea: empowering local organizations with battle-tested discipline, senior-level Agile governance, and enterprise-grade IT expertise built across decades of complex technical leadership.

From securing identity and access management infrastructure to streamlining web applications and operational workflows, we bring big-enterprise execution and military precision right to your doorstep. Whether you need a modern web presence, robust digital infrastructure, or seasoned Scrum leadership to guide your projects, we turn complex technical challenges into seamless, reliable solutions.

That expertise was earned the long way — in uniform, then through defense and healthcare technology. The chapters below tell how, and how it now works for organizations close to home.

  1. The foundation · U.S. Army

    It starts with service

    Before there was a Scrum board or a project plan, there was the Army. Six years on active duty, then service in the Virginia Army National Guard — retiring as a Sergeant First Class and a logistician, responsible not just for a task, but for the soldiers, the equipment, the schedule, and the outcome — often when conditions were imperfect and the work still had to get done.

    That is where the habits behind Ship Point were formed: show up prepared, communicate clearly, look after your people, and never leave a job half-finished. Everything after this chapter is those lessons, applied to technology.

    6 years active duty · Retired Virginia Army National Guard · Sergeant First Class
  2. 2002 — 2015 · Defense logistics software

    From the field to the systems that support it

    The first civilian chapter put that Army experience to work as a defense contractor. For thirteen years, the work was application support, fielding, and product ownership for international logistics products — node management, transportation, and fuel management systems used far from any office.

    Fielding included work in the Middle East during wartime — putting systems into service where they were needed, not just building them at a desk. It also meant coordinating developers in the U.S. and India, sitting with customer experts who knew the real-world problem, and turning what they needed into requirements, specifications, and working software. The lesson carried forward: technology only matters if it helps the person in the field do their job.

  3. 2015 — 2016 · Federal ERP fielding

    Coming full circle — fielding a system for the Army

    Next came directing the fielding of a global, SAP-based Army logistics and supply system — rollout and data migration across ten elements, functional testing, and the training that got people ready to use it.

    By the end, 435 users worldwide were certified, on schedule and within budget. For a retired soldier, there was a particular satisfaction in that: the system wasn’t an abstract deliverable, it was support for the same kind of units he had once served in.

    435 users certified worldwide
  4. 2017 — 2025 · Healthcare IT

    The Scrum Master years

    Healthcare brought a different kind of complexity: large, highly integrated systems where a change in one place ripples everywhere, and where the end user is a member trying to get care. As a Senior Scrum Master and Senior Business Analyst, the work was sprint planning, backlog refinement, and retrospectives — and the unglamorous, essential work of removing whatever was blocking the team that week.

    It worked. One team of 31 people improved its velocity by 15% while staying focused on production quality and the member experience. The method was never complicated: make the work visible, prioritize honestly, report plainly, and improve a little every sprint.

    31-person team · +15% velocity
  5. 2025 — Present · Identity & access management

    Enterprise delivery, still

    The most recent chapter is identity and access management — the systems that decide who can get in, and to what. Leading multi-year IAM workstreams means coordinating IT and operations, managing dependencies across teams, and keeping governance in Jira and Confluence tight enough that executives can trust the reporting.

    It also included the kind of quiet win that good support produces: designing a permanent, automated cleanup for abandoned user accounts, and refining intake so routine provisioning stopped clogging manual work.

  6. Now · Yorktown, Virginia

    Ship Point — the same support, closer to home

    Ship Point Digital and Consulting LLC, based in Yorktown, is where the story turns. Instead of another enterprise program, the experience is now aimed at the organizations down the road: the association that needs a resident portal, the church whose calendar is always out of date, the small business whose website hasn’t been touched in three years.

    And that means the whole job, not just the pages. For the association that needs a resident portal, or the small business that needs a complete digital footprint built from scratch, Ship Point builds and hosts the site end to end — domain setup, custom website design, secure hosting, and implementation, built, hosted, and maintained from scratch — so there is nothing to assemble and nothing left to chase.

    The fielding habit carried straight into that local work, too. At a local association, he installed a Brivo security access control system with Eagle Eye camera integration, and coordinated its implementation and setup through fielding — the access, the cameras, and the setup brought together and put into service.

    They don’t need a bigger vendor. They need what every team in this story needed — someone steady who prioritizes the work, keeps it visible, removes the obstacles, and stays until it’s done. That is the whole business.

    Based in Yorktown, Virginia

What that background actually buys you

Not a résumé on a wall — four working habits, learned in the Army and sharpened over 20 years of delivery, that show up in every engagement.

Habit 01

Make the work visible

One clear list, honestly prioritized. You always know what’s done, what’s next, and what it cost — no lost emails, no surprises.

Habit 02

Remove obstacles early

The Scrum Master’s real job. Blockers get named and cleared while they’re still small, not discovered at the deadline.

Habit 03

Work in finishable steps

Short, planned pieces instead of one big-bang launch. Steady progress you can see, and nothing that fails all at once.

Habit 04

Review, then improve

The retrospective habit, kept. Regular check-ins ask what’s working and what isn’t — and the support adjusts.

How a delivery career becomes website support

The translation is direct. The tools change; the discipline is identical.

On an enterprise team
↓ In Yorktown, it means

A backlog becomes your update list

Your news, minutes, schedules, and photos go into one prioritized queue and get posted on a rhythm — the site never drifts out of date again.

On an enterprise team
↓ In Yorktown, it means

Governance becomes looking after the details

Domains, hosting, security updates, backups, and renewals — tracked, itemized, and handled before they become an outage or a lost domain.

On an enterprise team
↓ In Yorktown, it means

Facilitation becomes a site people can use

Listening first, then building: a portal residents can find things in, a calendar a congregation can trust, a homepage that answers the everyday questions.

See what that background does for you

The three services — digital infrastructure, vendor advocacy, and Agile governance — with packages and a case study.

Explore services
Service portfolio

Three services, one standard of execution

Ship Point serves both ends of the market — agile local community infrastructure and high-level enterprise development consulting — without siloing the work. Each service below stands on its own, for its own audience; the discipline behind all three is the same.

Pillar One · Digital Infrastructure

Turn-Key Digital Infrastructure & Web Presence

Who it’s for

Local businesses, nonprofits, small property management firms, and community associations.

The value

We build your website from scratch and keep it running, so your board and executive director never have to deal with the technology behind it.

Scope of work

  • Domain Registration & DNS Management

    Your domain registered, configured, and renewed correctly — DNS records, SSL security certificates, and renewals managed so the address you own never lapses or breaks.

  • Professional Google Workspace Setup

    Branded business email and workspace tools set up properly from the start — accounts, security settings, and the everyday tools your team actually uses.

  • Secure Website Design

    Custom, mobile-friendly websites on Squarespace or custom builds — plus member and resident portals, digital communications, and print collateral that matches the site.

  • Ongoing Maintenance Retainers

    Content and schedule updates, core/theme/plugin maintenance, backups and security hardening, and vendor and subscription management — one steady hand, month after month.

Pillar Two · Integrations & Vendor Management

Technical Integration & Vendor Advocacy

Acting as your owner’s representative.

Who it’s for

Property management companies, HOA/COA boards, and regional facilities.

The value

An expert bridge between non-technical stakeholders and complex third-party software and hardware vendors — someone on your side of the table who speaks the vendor’s language and answers to you.

Scope of work

  • Technical Governance & Requirements Gathering

    Your operational needs translated into clear technical requirements before anything is bought or signed — so the system you get is the system you actually needed.

  • Implementation Oversight

    System implementation managed end to end — modeled directly on successful access control deployments, including Brivo and Swiftlane platforms with camera integration.

  • Vendor Coordination

    Schedules, deliverables, and accountability held across every vendor on the project, with one point of contact reporting plainly to your board or leadership team.

  • Credentialing, Health Monitoring & Handoff

    User credentialing workflows set up and documented, system health monitored after go-live, and a clean administrative handoff so your team can run it with confidence.

Pillar Three · Agile & Project Management

Scalable Agile Governance & Project Management

Who it’s for — ad-hoc & short-term

Nonprofits and regional organizations that need structured project execution without long-term headcount overhead.

Who it’s for — enterprise & strategic

Large development, industrial, and corporate projects — enterprise digital transformations and heavy manufacturing programs — requiring senior Scrum Master oversight, technical workstream management, and risk mitigation.

Scope of work

  • Scrum Master & Agile Facilitation

    Agile ceremonies facilitated with purpose — sprint planning, daily stand-ups, reviews, and retrospectives — with impediments removed early and accountability driven from planning to deployment.

  • SAFe & Enterprise Agile Governance

    Senior-level governance for multi-team programs: Agile Release Train support, PI Planning readiness, and cross-team dependency management.

  • Jira & Confluence Workspaces

    Workspaces set up and managed so the work is visible, the reporting is trustworthy, and leadership always knows where things stand.

  • Release Coordination & Technical Workstreams

    Cross-functional technical teams aligned and releases coordinated — including identity and access management, single sign-on, and cloud migration workstreams.

Case study · Pillar Two in practice

The technical bridge, proven: community access control

A local community association needed its access control and camera systems brought together and put into service — without its leadership having to become systems experts. Ship Point served as the technical bridge between the association and its platform vendors.

The situation

Residents, fobs, cameras — and no one to own the system

The association was moving to a modern access control platform with integrated cameras. The technology was capable; what was missing was a technical owner to coordinate the vendors, configure the system, and get residents credentialed and using it.

Ship Point’s role

Owner’s representative, installer, and coordinator

Ship Point installed the Brivo security access control system with Eagle Eye camera integration, and coordinated the implementation and setup — including fielding — across the platform vendors, with user credentialing workflows established along the way.

The result

One integrated system, handed over ready to run

Access control and cameras operating as one system, residents credentialed, and administration handed off cleanly — the association’s leadership got a working security operation, not a stack of vendor manuals.

Brivo access controlSwiftlane intercom platformEagle Eye camera integrationVendor coordinationUser credentialingAdministrative handoff

Client details are kept general on purpose — community associations trust us with their security. The work itself is the credential.

Packages, kept with their pillar

How the work is typically engaged — the digital infrastructure packages together, the Agile and project delivery engagement on its own. Integration and vendor advocacy engagements are scoped individually; contact us to discuss your project.

Digital infrastructure packages

Pillar One · For local organizations
PackageTarget ClientWhat’s IncludedTypical Structure
Essential Care & Reimbursement PlanSmall associations & community organizationsHosting & domain administration, plugin/security updates, backups, and routine content/schedule postsPass-through expense reimbursement + optional modest monthly care fee
Website Launch or RefreshLocal Small Businesses & Nonprofits3–7 page custom Squarespace or WordPress site, mobile responsiveness, contact forms, basic SEO, and trainingOne-time flat project fee (50% deposit, 50% at launch)
Active Growth RetainerOrganizations needing frequent updatesUnlimited minor content edits, monthly security/backup maintenance, priority turnaround, and flyer/graphic updatesFlat monthly retainer

Agile & project delivery engagement

Pillar Three · For enterprise & federal teams
EngagementTarget ClientWhat’s IncludedTypical Structure
Agile & Project Delivery ConsultingEnterprise IT / Staffing Agencies / Prime ContractorsDedicated Scrum Master, Agile Coach, or Senior IT Project Manager embedded with client delivery teamsHourly 1099 or Corp-to-Corp (C2C) contract

Not sure which service fits?

Tell us what you need in the information request form — pick the subject that fits and add a few details.

Contact Us

Company record

A Virginia limited liability company based in Yorktown.

Ship Point Digital and Consulting LLC Active
Entity name
Ship Point Digital and Consulting LLC
Entity type
Limited Liability Company
Entity ID
12104544
Business type
General Industry Code 0
Duration
Perpetual
Location
Yorktown, Virginia York County, USA
Contact
Contact Us
Jurisdiction
Commonwealth of Virginia
Verify the company record with the Virginia State Corporation Commission at scc.virginia.gov.

Start the conversation

Use the information request form — pick the subject that fits, add your details, and your request is sent to us.

Request information

Asking about digital infrastructure?Website, domain, email, or ongoing care
Asking about an integration?Access control or vendor advocacy
Asking about Agile delivery?Scrum Master or project management

One form covers all three services. Choose a subject, tell us about your organization and what you need, and we will reply to the email you provide.

Based in

Ship Point Digital and Consulting LLC
Yorktown, Virginia
USA
  • ContactOnline request form
  • LocalityYork County, Virginia
  • Founder backgroundRetired VA Army National Guard SFC · 20+ yrs delivery
Contact Us

Request information

Tell us a little about your organization and what you are looking for. Pick the subject closest to your need, add your details, and your request will be emailed to Ship Point. We reply to the email address you provide.

The more specific you are — current website, number of users or residents, deadlines — the more useful the first reply can be.
Company record